Free Call
00441376800592
Email Us
info@digicollect.co.za
Free Call
11 Atlantic Avenue Impala Park Boksburg Gauteng 1459
00441376800592
info@digicollect.co.za
11 Atlantic Avenue Impala Park Boksburg Gauteng 1459
We have the exclusive rights to license the CollectIC platform, designed to automate the debt collection process. Its powerful machine learning capabilities ensure the highest data quality while accurately determining the optimal channel and timing for engaging with debtors. Combined with the FinView App, which gives your customers the power to take charge, we offer a fully scalable collection service to help you boost your recovery rates.
Getting started with us is easy. Send us your cases either via our upload form, a file of your choice or use our REST API that connects to our platform. CollectIC takes the data and immediately starts to cleanse, match and enrich your data to improve the change of success.
Drawing on the over 26,000 collection strategies CollectIC has learned since its launch in 2021, it strategically places your case in one that matches the profile you submitted.
Our workflows begin by establishing contact with your client through their preferred channel of communication.
Once contact is made, we give your customers the power to take charge. Through our FinView app, they can make payments, set up payment plans, and even directly communicate with our team.
Over 80% of the cases we handle are resolved using our FinView app. For those who prefer to chat with us and have direct contact, we also have a dedicated, non-target-driven support team ready to help.
On all your cases we provide you with a portal that updates you on our progress. As we collect payments to handling case queries, we provide you real time feedback so you are always up to date.
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The debt collection industry is undergoing a seismic transformation, and we at DigiCollect are at the forefront of embracing that change. Our CollectIC platform combines machine learning and mobile technologies to create a self-service experience that is user-friendly and increases recovery rates for you.
Our digital collections platform focuses on customer experience that delivers increased recovery rates whilst preserving your most valuable relationships.
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